TERMS OF USE – Miufer SERVICES
PLEASE READ THESE TERMS CAREFULLY
BY USING THE “Miufer” PLATFORMS YOU CONFIRM THAT YOU AGREE TO THESE TERMS WHICH WILL BIND YOU.
WHO WE ARE AND WHAT THIS AGREEMENT DOES
We Miufer Corp. a company incorporated and registered in Canada with commercial registration number 1148322 whose registered office is at 7351 Victoria Park Avenue, Ontario you to use its online platforms detailed as:
• Miufer mobile application software, the data supplied with the software, and any updates or supplements to it.
• The related online or electronic documentation including the Miufer Website https://www.miufer.com .
• The services you connect to via these above-mentioned platforms and the content we provide to you through it (Services).
as permitted in these terms which tell you the rules of use for the Miufer Online Platforms.
YOUR PRIVACY
We only use any personal data we collect through your use of these platforms and the Services in the ways set out in our privacy policy:
https://www.miufer.com
Please be aware that internet transmissions are never completely private or secure and that any message or information you send using these platforms or any service may be read or intercepted by others, even on a special notice that a particular transmission is encrypted.
Miufer Service: Miufer corporation is a Toronto-based O2O Internet service platform specialized in connecting dry cleaners and consumers directly. We’ll provide a platform for dry cleaners to collect and deliver clothes, shoes and other items whenever and wherever you need it. Just download the app, and choose your favorite dry cleaners to place an order online, and we’ll send our driver-partner to pick up your clothes and deliver to your specific dry cleaners on time. Miufer provides a fast, efficient and premium laundry and dry cleaning services so that you can focus on doing things that matter most to you. Our mission is to be a leader in dry cleaning platform in North America. We are committed to making your life easier by taking care of your laundry and dry cleaning needs.
By placing your items through Miufer Platforms, you agree to the following terms and conditions:
Turnaround time: Service days and turnaround time vary by respective dry cleaners. whenever and wherever you placed orders in your favorite dry cleaners online, and we’ll send our driver-partner to pick up your clothes and deliver to your specific dry cleaners on time. Miufer provides a Real-time monitoring of dry cleaning status, so never lose track of your order! You can review the status of your order in the app at anytime. orders will be returned in the earliest and the fastest time.
Minimum Order Size: Minimum order amount for dry clean is $20. If minimum level is not reached, Miufer will apply a charge for the minimum order amount.Placed orders not dropped offPlaced orders not dropped off.
Pricing: Miufer Platform specialized in connecting dry cleaners and consumers directly. All prices in CAD was determined by respective dry cleaners. In any discrepancy between printed and online pricing, the online posted pricing will be applied.
Payment fee: We currently accept Credit card/Debit card/Cash payment. The order must be paid to the driver upon pickup. Accepting Credit card online or Pay to the driver by using Debit Card/ Cash to the driver upon pickup.
Placed orders not Picked up or Drop off: Placed orders not available for driver pick-up within the chosen time-slot will incur a $10 ‘placed but unavailable’ charge added to the respective user account. To avoid this charge, kindly ensure that placed orders are made available for driver pick-up in the selected time-slot.
Damaged Property: Miufer Platform specialized in connecting dry cleaners and consumers directly. All dry cleaners in our platforms exercises the utmost care in cleaning and processing garments entrusted to us and use such processes, which in our opinion are best suited to the nature and conditions of each individual garment. Nevertheless, we cannot assume responsibility for inherent weaknesses or defects in materials which may result in tears or development of small holes in fabric that are not readily apparent prior to processing. We cannot guarantee against color loss, color bleeding, and shrinkage; or against damage to weak and tender fabrics; or against damage to ancillary items such as belts, buttons, beads, ties or zipper pulls. All Dry Cleaners in Miufer Platform liability with respect to any damaged items shall not exceed ten times our charge for cleaning the respective garment regardless of brand/condition. Any damaged items must be reported and returned to Miufer Platform for inspection within 5 business days.
Lost Items: Any lost items must be reported within 5 business days to Miufer platform. Miufer platform makes its best reasonable effort to track every item that we process and will review all lost items claims on a case-by-case basis. For any items that are determined to be lost by respective dry cleaners in our platform, customers will be reimbursed in accordance with the International Fabricare Fair Claims Guide and shall not exceed ten times our charge for cleaning the respective garment regardless of brand/condition, or a collective sum of a maximum of $500.
Loose items: Miufer Platform strives hard to check items accidentally left in the garments given for laundry/Dry Cleaning. However, it is not responsible for loose items such as jewelry, watches, cash, detachable buttons, cuff-links, belts, brooches, strings, laces, hoods or loose items on garments, etc. We request customers to ensure that they check such items and remove them from the pockets of their garments before giving them for servicing. Miufer Platform is in no way responsible for damages caused to the garments due to presence of any aforementioned items in their pockets.
Personal Property: Any personal property placed in respective dry cleaners’ bag that appears to have value will be removed by specific dry cleaners and stored for 10 days. The respective customer will be informed regarding it. If items are unclaimed after 10 days, all property will be donated to local registered charity. Miufer Platform does not accept liability for any personal laundry bags that are not respective dry cleaners in branded bags.
Maximum storage: respective dry cleaners in our platform can hold your clothes for a maximum of one week. If the period extends beyond that, then Miufer Platform can charge the customer storage fees of $5 per day。
Cancelled order: In the case of client cancelling an order(s) before it has been picked up. We do not charge any fee for that. If it has been picked up, a service fee of 50% of cleaning fee will incur as a “Cancellation Charge” per order. No cancellation is permitted if cleaning service has been initiated for the order(s).
Discount: For any order that is considered a bulk order or is higher than $100 in value, $10 less after $100,$20 less after200,…
Repairs&Alterations: We currently not support for repairs and alterations
Promotion Code: Once you spend $2000 on our platform, you can send us an email to apply the promotion code.
Transfer of this agreement: We may transfer our rights and obligations under these terms to another organisation. We will inform you via publications or platform notification if this happens and we will ensure that the transfer will not affect your rights under the contract.
This agreement does not give rise to any rights to Third Parties unless specified herein.
Lawful: Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.These terms are governed by Kuwait law and you can bring legal proceedings in respect of the products in the Kuwait courts.
Contract: Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
Indemnification:You agree to indemnify, defend and hold harmless Miufer, its parent company, subsidiaries, affiliates, officers, directors, employees, agents, information providers and suppliers from and against all losses, expenses, damages and costs, including reasonable lawyers’ fees, resulting from any violation of these Terms, breach of your representations contained in these Terms or any activity related to your account (including infringement of any intellectual property rights or negligent or wrongful conduct) by you or any person accessing the platform using your account.
Service Area: We currently serve clients in the Toronto area, our app offers you the flexibility to choose your favourite dry cleaning partner!This app helps users place orders through the mobile terminal of the dry cleaning app, enjoy the service platform of door-to-door pick-up and delivery, and help customers solve the problem of offline laundry.
Miscellaneous:These Terms are between you and us. No other person shall have the right to enforce any of these terms.
Please visit: http://miufer.com and contact us:miufer.corp@gmail.com.